Gregory M. Laudeman

Phone: +1-706-272-2703

E-mail: greg.laudeman@edi.gatech.edu

Overview

Experienced professional and advanced student specializing in the use information technology for community and economic development. Broad knowledge of information and communication technologies, focused on social and organizational impacts. Excellent communication and organizational skills. Innovative self-starter.

Information Technology Policy

Community Technology Specialist and Researcher, Georgia Tech Economic Development Institute, 9/98 to present

Develop inter-agency partnership to help Georgia’s communities develop IT facilities, skills, and organizational capacity. Deliver IT-based economic development services. Facilitate meetings between Georgia Tech researchers, industry leaders, and community members. Conduct research on the economic aspects of IT. Data gathering and analysis using quantitative and qualitative methods.

Conference Papers and Publications

"Transitioning to a Knowledge Economy: The LaGrange Internet TV Initiative," with Jan Youtie and Philip Shapira, Telecommunications Policy Research Conference, Alexandria, VA, September 2002

“The Soft Side of Information Infrastructure,” Internet Research 2.0 conference, Minneapolis, MN, October 2001

“Georgia’s Small Town Telecoms,” Municipal Telecommunication. October 1999, 1(2).

Master of Science, Georgia Tech School of Public Policy, expected completion Spring 2003

Concentrations in information technology policy and economic development policy.

State Support Customer Account Manager, BellSouth Business Systems Information Technology, 1/97 to 9/98

Act as liaison between CIO and end-users, facilitating customer-facing IT improvements. Analyze end-user requirements using a variety of research methods. Develop and deliver BBS/IT’s corporate message. Facilitate regular and crisis-mode interactions between BBS/IT personnel and end-user management.

Telecommunication Systems

Systems Designer, BellSouth Business Systems - 1/96 to 1/97

Design telecommunications systems for BBS customers in Chattanooga using Internet technologies, packet, cell and circuit switching, and advanced call processing technologies. Develop business cases for telecommunication systems investment. Provide technical support for sales efforts.

Technical Consultant, MCI Telecommunications, 6/95 to 1/96

Equivalent to Systems Designer position above serving larger customer base in east Tennessee, northeast Georgia, and southwest Virginia.

Systems Engineer, Intelligent Systems and Networking, 9/93 to 6/95

Design LAN/WAN systems for customers in east Tennessee and north Georgia. Develop ISN’s telecommunications market strategy. Provide business case and technical support for sales efforts. Install and configure data network systems.

Master of Arts, Telecommunication, Michigan State University College of Communications Arts and Sciences, 9/91 to 8/93

Study telecommunication industry and technology with hands-on experience in voice, data, and multimedia systems. Teach video production. Thesis topic: Applying enterprise network principles to communities. Graduated 5/95.

Other experience

Small business owner, 5/90 to 9/93

Electronic publishing, IT consulting and training, and media design

Computer support and training, 6/88 to 5/90

Develop and deliver training programs for various software programs including MS Word, MS Excel, MS PowerPoint, WordPerfect, Lotus 1-2-3. Provide on-site and telephone support for business and education users. Develop interactive multimedia training programs.

Broadcasting, 9/83 to 6/88

Various responsibilities in radio and television production, including producing and directing on-air programs, public service and promotional campaigns, and commercials.

Personal background

Involved as an organizer, facilitator, and member of various voluntary groups, including bicycle advocacy, amateur athletics, and community networking. Cyclist, musician, writer, and artist.